Privacy Policy

1. Who We Are

WikiWriter Studio ("we," "us," or "our") is a professional Wikipedia page creation and management service operating at wikiwriterstudio.com. We help individuals, executives, founders, and brands establish and maintain a presence on Wikipedia in compliance with Wikipedia's editorial policies.

For any questions about this Privacy Policy, please contact us.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services.

2.1 Information You Provide

• Account and intake information: Full name, email address, phone number, date of birth, profession, industry, biographical information, notable achievements, existing media coverage, website URLs, and social media profiles — collected when you submit an intake form.
• Payment information: When you make a payment, we collect your name, email, and the last four digits of your payment card. Full payment card details are processed directly by our third-party payment processor and are never stored on our servers.
• Contact form submissions: Name, email address, and the content of messages you send through our contact form.
• Account credentials: Email address and password if you create an account on our platform. Passwords are hashed and never stored in plain text.
• Communications: Any information you include in emails or other communications with us.

2.2 Information Collected Automatically

• Log data: IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit.
• Device information: Hardware model, operating system version, unique device identifiers, and mobile network information.
• Cookies and similar technologies: We use cookies, web beacons, and similar tracking technologies to collect usage information and improve your experience. See Section 8 for details.
• Local storage: With your browser's permission, we may store certain preference data (such as dark mode preference and session tokens) in your browser's local or session storage.

2.3 Information from Third Parties

• Payment processors: We receive transaction confirmations and limited billing information from our payment processor (e.g., Stripe).
• Analytics providers: We may receive aggregated analytics data from providers such as Google Analytics.
• Publicly available sources: To research your Wikipedia eligibility, we may review publicly available information such as news articles, professional profiles, and published works about you.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To create, publish, and manage your Wikipedia page and fulfill the services you have ordered.
• Communications: To send you project updates, status notifications, receipts, service confirmations, and responses to your inquiries.
• Account management: To create and maintain your account, authenticate your identity, and manage your session.
• Payment processing: To process your payment and prevent fraudulent transactions.
• Research and verification: To verify your notability and research your background as required to write an accurate, policy-compliant Wikipedia article.
• Service improvement: To analyze usage patterns, diagnose technical issues, and improve our website and services.
• Legal compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
• Protection of rights: To detect, investigate, and prevent fraudulent, harmful, unauthorized, or illegal activity, and protect the rights and safety of WikiWriter Studio, our clients, and others.
• Marketing (with consent): With your explicit consent, to send you promotional communications about our services. You may opt out at any time.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for processing your personal data includes:

• Contract performance: Processing necessary to fulfill the service agreement between you and us.
• Legitimate interests: Processing for our legitimate business interests, including fraud prevention, security, and service improvement, where those interests are not overridden by your rights.
• Legal obligation: Processing necessary to comply with a legal obligation.
• Consent: Processing based on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With trusted third-party vendors who perform services on our behalf, such as payment processing (Stripe), email delivery (e.g., SendGrid), cloud hosting, and analytics. These parties are contractually obligated to use your data only to provide services to us and to maintain appropriate security.
• Wikipedia editorial process: Certain information necessary to write and attribute your article may be referenced in accordance with Wikipedia's editorial policies. WikiWriter Studio operates transparently under Wikipedia's paid editing disclosure requirements.
• Legal requirements: When required by law, subpoena, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of individuals.
• Business transfers: In connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, in which case your information may be transferred as part of that transaction. We will notify you prior to your information being transferred and becoming subject to a different privacy policy.
• With your consent: For any other purpose with your explicit prior consent.

We never share your sensitive biographical information with any marketing or advertising company.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Client project data: Retained for 7 years after project completion for legal, accounting, and compliance purposes.
• Account data: Retained for the duration of your account and for 2 years after account closure.
• Contact form messages: Retained for 2 years from the date of submission.
• Payment records: Retained for 7 years to satisfy tax and accounting obligations.
• Analytics data: Aggregated and anonymized analytics are retained indefinitely; identifiable analytics data is retained for 26 months.

When your data is no longer needed, we securely delete or anonymize it in accordance with industry-standard practices.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS/HTTPS) encryption for all data transmitted between your browser and our servers.
• Encryption of sensitive data at rest.
• Hashing of passwords using modern cryptographic algorithms (bcrypt or equivalent) — we never store plain-text passwords.
• Role-based access controls limiting staff access to personal data to only what is necessary for their job function.
• Regular security reviews and vulnerability assessments.
• Secure third-party payment processing — we do not store full payment card numbers on our systems.

No method of electronic transmission or storage is 100% secure. While we take all reasonable steps to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities as required by applicable law.

8. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

• Strictly necessary cookies: Required for the website to function. These include session tokens and authentication cookies. You cannot opt out of these without affecting your ability to use the service.
• Preference cookies: Store your preferences such as dark mode, language, and display settings in browser local storage.
• Analytics cookies: Help us understand how visitors interact with our website (pages visited, time on page, referral source). We may use Google Analytics or a privacy-preserving equivalent.
• Marketing cookies: Only used with your prior consent. Used to track the effectiveness of our advertising campaigns.

Managing cookies: You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

9.1 Rights for All Users

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing: Unsubscribe from marketing communications at any time by clicking "Unsubscribe" in any email or contacting us directly.

9.2 Additional Rights Under GDPR (EEA/UK)

• Portability: Receive your personal data in a structured, machine-readable format and transmit it to another controller.
• Restriction: Request that we restrict the processing of your data in certain circumstances.
• Objection: Object to processing based on legitimate interests or for direct marketing purposes.
• Withdraw consent: Withdraw any consent you have given at any time without affecting the lawfulness of processing before withdrawal.
• Lodge a complaint: File a complaint with your local data protection authority (e.g., the ICO in the UK or relevant EU supervisory authority).

9.3 California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act:

• The right to know what personal information we collect, use, disclose, and sell.
• The right to delete personal information we have collected, subject to exceptions.
• The right to opt out of the sale or sharing of personal information. We do not sell personal information.
• The right to non-discrimination for exercising your privacy rights.
• The right to correct inaccurate personal information.
• The right to limit the use of sensitive personal information.

To exercise any of these rights, contact us here. We will respond within 30 days (or within the timeframe required by applicable law). We may need to verify your identity before processing your request.

10. International Data Transfers

WikiWriter Studio is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

For transfers from the EEA, UK, or Switzerland to the United States, we rely on appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer mechanisms. By using our services, you acknowledge this transfer and our practices as described in this Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information. If you believe we have collected information from a child under 18, please contact us immediately.

12. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not operated by us. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you visit. The inclusion of any link does not imply endorsement by WikiWriter Studio.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Effective Date" at the top of this page.
• Notify you by email (at the address associated with your account) if the changes are material.
• In some cases, seek your explicit consent to the updated terms.

Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you must stop using our services.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

We are committed to resolving complaints about your privacy and our collection and use of your personal information. If you believe your privacy has been compromised, please contact us first so we can address your concerns directly.